Shipping Info

Free Worldwide Shipping

• We offer free worldwide shipping on most orders over $35.
  
• All orders are scheduled for shipment within 1–2 business days after purchase (excluding holidays).
  
• Orders placed after 11 a.m. PST on Fridays will be processed the following Monday.

Shipping Notifications

• Once your order is processed, you'll receive an automated shipping email titled “Your package is on the way 🚚💨” with your tracking information.
  
• Didn’t receive the email? Check your Spam or Promotions folder!
  
• Please note that your order may be shipped in multiple packages. If this occurs, you will receive separate tracking numbers for each shipment.

Shipping Notifications

Shipping operations are paused on these holidays.
Orders placed on or near these dates may take 1–3 additional business days to process.

International Shipping

Taxes, Customs, and Duties:

International orders may be subject to local taxes, customs duties, and additional fees upon arrival. These charges are the responsibility of the recipient and vary by country.

Free International Shipping:

We offer free international shipping from the US to the following countries on purchases over $35:

Belgium, Croatia, Czechia, Denmark, Finland, France, Germany, Ireland, Lithuania, Luxembourg, Switzerland, Netherlands, Portugal, Spain, Iceland, Monaco, Norway, and the United Kingdom.

Paid Express Shipping Only:

Due to carrier constraints, paid Express shipping (not free) is available to the following countries:

Azerbaijan, Bahrain, British Virgin Islands, Bulgaria, Chile, China, Colombia, Cyprus, Ecuador, El Salvador, Faroe Islands, Greece, Guatemala, Guernsey, Hong Kong SAR, Hungary, Indonesia, Israel, Jamaica, Kazakhstan, Latvia, Lebanon, Malaysia, Malta, Mexico, Moldova, Montenegro, Morocco, Namibia, Nepal, Netherlands Antilles, New Caledonia, North Macedonia, Peru, Romania, Saudi Arabia, Slovenia, St. Barthélemy, Sweden, Taiwan, Tunisia, and the United Arab Emirates.

Shipping Limitations:

We are unable to ship to countries not included in the lists above.

Delivery Timeline

International orders typically arrive within 7-14 business days from the shipping date, depending on the destination.

Military Addresses

Orders shipped to APO/FPO/DPO addresses are processed as domestic orders but may be treated as international for returns.

Note: Express services are unavailable for military addresses.

Learn how to format your address here.

Shipping Issues

Refused Shipments: Customers are responsible for original shipping fees, duties, and return shipping costs.

Returned to Sender: Contact our Customer Support Team if your package is marked as "Return to Sender."

Shipping Disclaimer: Once shipped, Ridge is not liable for losses or damages during transit. Please monitor your shipment using the provided tracking link.